Orders are usually delivered at maximimum within 21 days after confirmation of your payment, and most of the time within a week, though it can depend highly on the country of destination. We send all our tickets by registered mail, with signature against delivery. Unless otherwise stated in your order, delivery fees are most of the time included in your order.
In any case, for assigned seats concerts, we do keep track of your ticket seat number for your whole order, and so on will be able to grant your seat on the concert day.
If you registered an account with us, you can check your order status in your account / history section. You can also contact us for any question at firstname.lastname@example.org